WE'RE HERE TO HELP

Let's sort it out, together.

Questions about an order, a delivery, or joining as a designer? Reach the Modestly team directly — we typically reply within a few hours.

Email Support
For order issues, refunds, and general questions.
noreplymodestly.ng@gmail.com
Call Us
Speak with our team, Mon–Sat, 9am–7pm WAT.
+234 800 123 4567
WhatsApp
Fastest way to reach us for urgent delivery help.
Message Us
Our Office
Visit by appointment — designers and partners welcome.
Victoria Island, Lagos
Send a Message

Tell us what's going on.

Fill in the form and our support team will get back to you by email. For order-related questions, please include your order number if you have one.

By sending this message, you agree to be contacted by the Modestly team regarding your enquiry.

Thank you — your message has been sent. We'll be in touch shortly.
Support Hours
Monday – Friday9:00am – 7:00pm
Saturday10:00am – 4:00pm
SundayClosed
Team online now

Frequently asked questions.

Can't find what you're looking for? Send us a message above.

Most orders arrive within 60 minutes in Lagos, Abuja, and Port Harcourt. Our courier waits while you try the piece on, so you can approve or return it on the spot.
Simply hand it back to the courier at the door. Since payment is held in escrow until you approve, you receive a full and immediate refund — no waiting, no disputes.
Your payment is held securely at checkout and only released to the designer once you confirm you're happy with the fit. Funds never move until you say so.
Select "Becoming a designer / vendor" in the contact form above and our partnerships team will reach out with next steps.
We currently operate in Lagos, Abuja, and Port Harcourt, with more cities being added as our courier network grows.

Still need a hand?
We're one message away.

Our team is on standby to help with orders, deliveries, and designer applications.